Free forever
Free forever means the starting mode is real.
It is not a hidden two-week trial and not a fake entry tier that exists only to push you into paid plans immediately.
What free is for
Section titled “What free is for”Free is for:
- one real line
- early traffic
- testing the habit of sending the line
- validating whether this surface belongs in your inbound flow
This matters because Chatline is not only about setup. It is about whether one URL becomes part of the way you actually route questions.
What free is not for
Section titled “What free is not for”Free is not the right operating mode when:
- the line is already carrying serious traffic
- limits are being hit regularly
- you need multiple live lines
- the line has moved from experiment to real channel
That is the point where premium stops being abstract.
A clean upgrade rule
Section titled “A clean upgrade rule”Do not upgrade because the dashboard exists.
Upgrade when:
- the line is already useful
- the traffic is already real
- the documented limits are already becoming restrictive
That keeps the product model honest.
Why the phrase matters
Section titled “Why the phrase matters”The root site says:
Free for everyone, forever • Upgrade to premium for growth
That sentence should be read literally:
- start without pressure
- pay when the line becomes operationally deeper than the free tier allows